Patient Satisfaction

Providing a high quality,safe service to our patients is our primary aim and we are committed to ensuring everyone receives an excellent patient experience.

We welcome feedback from our patients and use all comments to celebrate success with our hard working teams who care for our patients and provide the support for departments within the hospital or, if the feedback shows areas where we didn’t quite meet expectations, we use feedback to learn how we can improve and make changes.

If you have any feedback you would like to share with us, please contact us and share your thoughts.

Bedford Endometriosis Clinic - accredited by the British Society for Gynaecological Endoscopy

Find Out More


Thank you for organising my appointment and scan so quickly and so smoothly. Within 3 days I had seen my consultant, had the results and was reassured. Such a relief.
From the very beginning you were warm, welcoming and put me and my elderly mother at ease. Thank you
My daughter was seen quickly and we are thrilled with her recovery and would like to thank the whole team for guiding us through the journey and making a stressful process so much easier.
I wanted to thank you all for your help in arranging a new appointment to see the specialist privately and to have my operation so quickly . Thank you
Thank you for the care you provided for my father recently. With your help he is now back on his feet and enjoying his garden again.
You were the only ones who could organise an appointment for my son so quickly. Thank you for going the extra mile. My son is now receiving the specialist treatment he so desperately needed and is much happier. Thank you
Thank you for the time and trouble you took. Your kindness was greatly appreciated at a time of stress
Thank you for all your help and time.
I just wanted to say thank you for your help in providing me with all the relevant information prior to my recent procedure. From start to finish, I felt more at ease and safe in the knowledge I was doing the right thing. The consultant was so very kind and caring during every aspect of my operation and pre/post meetings. I am very grateful to have been treated by him and his team. After the stress and upset of the past 2 years, I can truly say I am back to my old self and recovering well.
I want to thank you and your wonderful staff for the excellent care you have provided me during the past months. It was comforting to know I was in such capable hands. More importantly it was a pleasure to find someone so caring and compassionate.
Thank you for going above and beyond in helping me with my countless appointments. I've now resorted to colouring but at least it means I'm resting. Keep up the good work....
I am writing to express my sincere thanks to you and your team for the exemplary care and kindness shown to me during and after my operation last week by Mr Rashid. From the moment I arrived in hospital you put me at ease and his calm professionalism continued throughout my stay in hospital
Following my successful recent nasal polyps operation I wanted to sincerely thank you (Mr Rashid) and your team for the excellent service and care I was given. On the day of the operation the care, professional treatment and kindness I received were second to none and I am now recovering steadily. The improvement in my ability to breathe through my nose is quite simply amazing! My sincere thanks to you and your team for your wonderful efforts on my behalf
I am writing to you, so I can tell you how well I was treated while in hospital. My consultant was Mr Rashid, whom I found to be a very friendly person, who put me at ease straight away. He (Mr Rashid) had a great team with him while performing the operation, which was done under local anaesthetic, due to my health problems. It was a great pleasure to meet such a great team of people who ... take pride in their work. I could not have been in the hands of a better team.
My Consultant was Mr Rashid, his whole team were brilliant, doing their best to carry out what for me was an unpleasant procedure, with care and understanding. Mr Rashid and his team, and the nursing and all other staff I met in the ENT department. A trying time for my family and myself was made much better by a really nice group of people